7ee77's Privacy Policy

1. Introduction & Applicability

7ee77 ("we", "our", "platform") is an online casino and sports betting platform operated for players in Bangladesh. We place the highest importance on our users' personal privacy and are committed to protecting their information.

This privacy policy applies to the 7ee77 website and all its services. By using our platform, you are considered to have accepted the terms described in this policy. If you have any questions before reading this policy, please contact us.

This policy applies only to individuals aged 21 or older. We do not knowingly collect information from any minor.

2. What Types of Information We Collect

When creating an account and using our services on 7ee77, we may collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• Email address and mobile number
• Username
• National ID card or other relevant document information for identity verification

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile number (for transaction processing)
• Details of deposit and withdrawal transactions
• Account balance and bonus information

2.3 Technical Information

• IP address and device type
• Browser type and operating system
• User login time, session duration, and service usage patterns
• Cookie and similar tracking information

2.4 Gaming & Betting Information

• Betting history, preferred games, and win/loss details
• Bonus usage history
• Analytical data related to gameplay patterns

3. How We Collect Information

We collect information through the following methods:

• Direct Provision: Information you provide yourself during account registration, completing transactions, or contacting our support team.
• Automatic Collection: Technical information is automatically collected through cookies, web beacons, and similar technologies while you use the platform.
• Third-Party Verification: Information may be verified through trusted third-party providers for identity verification and fraud prevention.
• Payment Processing: Required information is processed during transactions carried out through bKash, Nagad, Rocket, and Upay.

4. Purpose of Using Your Information

7ee77 uses your information for the following legitimate purposes:

• Account Management: To create, manage, and secure your account.
• Transaction Processing: To complete all financial transactions including deposits and withdrawals.
• Service Improvement: To enhance your experience and resolve platform issues.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Age Verification: To ensure that only users aged 21 or older are using the platform.
• Customer Support: To help resolve your issues through 24/7 live chat and email.
• Communication: To send important account-related notifications and updates.
• Responsible Gaming: To identify potentially problematic gaming patterns and provide necessary support.

5. Data Storage & Security

7ee77 employs industry-standard technical and administrative measures to ensure the security of your information.

5.1 Data Retention Period

We retain your information only for as long as necessary. All data is stored while your account is active. Even after an account is closed, information required for legal obligations, fraud prevention, and dispute resolution may be retained for a specified period.

5.2 Security Measures

• Encryption of sensitive data stored on servers
• Secure password policy for account access
• Firewalls and intrusion detection systems to prevent unauthorized access
• Strict data access control policies for our staff
• Regular security reviews and assessments

6. Data Sharing & Disclosure

7ee77 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

6.1 Service Providers

Trusted third-party providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and gaming software may access information to the extent necessary. These providers are bound by contract with us and are required to process data in accordance with our guidelines.

6.2 Legal Obligations

We may be required to share information with relevant authorities in cases involving court orders, lawful requests from law enforcement agencies, or other legal obligations.

6.3 Fraud Prevention

Information may be shared with relevant authorities when needed to investigate fraudulent activity, money laundering, or other illegal activities.

7. Cookie Policy

The 7ee77 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of our platform.

7.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure core functionality.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Collect statistics to review and improve site usage.

You can control or reject most cookies by changing your browser settings. Please note that disabling certain cookies may limit the functionality of the platform.

8. Your Rights

You have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your information in certain circumstances, though this may be limited by legal obligations.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
• Right to Object: The right to object to the processing of your information for specific purposes.
• Right to Data Portability: The right to receive your information in a structured, commonly usable format.

To exercise these rights, please contact our support team. We will endeavor to respond to your request as promptly as possible in accordance with applicable law.

9. Protection of Minors

7ee77 is operated for individuals aged 21 or older only. We do not knowingly collect any personal information from minors. Age is verified at the time of account registration, and if a person is found to be under 21, the account is immediately closed and the relevant information is deleted.

If you believe that a minor is using our platform, please notify our support team immediately.

10. International Data Transfers

7ee77 may operate services on international servers. In such cases, your information may be stored and processed on servers located in various countries. However, appropriate safeguards are ensured for any data transfer, and international data protection standards are followed.

11. Changes to the Privacy Policy

7ee77 reserves the right to update or change this privacy policy at any time. For significant changes, we will notify users in the following ways:

• The updated policy will be published on the website and the "Last Updated" date at the top of the page will be changed.
• For significant changes, registered users may be notified by email.
• Continued use of the platform after changes are made will be considered acceptance of the new policy.

12. Contact Us

If you have any questions, concerns, or requests regarding the exercise of your rights related to this privacy policy, please contact us:

Our support team is always ready to assist with any privacy-related requests. 7ee77 is fully committed to your trust and confidence.